Chase Bank - Google Reviews & Reputation Audit

321 S Boston Ave, Tulsa, OK 74103

+1 918-586-5575

chase.com

Reputation Health

56 /100

Needs Attention

Calculated from rating, volume, star distribution, and profile verification

Cross-Platform Reviews

3.6

★★★★☆

68 total verified reviews Across Google, Schema, Trustpilot & more

Domain Age & Velocity

Domain Age 3.5 years

Annual Velocity 19.4 rev / yr

Local Benchmark 70+ rev

Growth Opportunity: 2 reviews needed

Exact Star Rating Breakdown

Google & Bing Breakdown

Google Maps (68 Reviews · 3.6★)

View on Google Maps

5 Star

37 (54%)

4 Star

6 (9%)

3 Star

4 (6%)

2 Star

6 (9%)

1 Star

15 (22%)

63% Positive Sentiment on Google

43 out of 68 customers rated 4 or 5 stars.

Bing Places (Profile Active)

View on Bing Maps

Active Microsoft Bing Places Profile

This business is indexed on Microsoft Bing Maps, powering local discovery across Windows Search, Bing, and Copilot AI.

Local 3-Pack Velocity Analysis

Established Business

Google's local search algorithm rewards businesses that maintain consistent, authentic review velocity proportional to their operational history.

Domain Heritage / Age 3.5 years

Current Reviews 68 reviews

Competitive Benchmark Target 70+ reviews

Review Volume Deficit 2 reviews needed

                        Recommended Acquisition Pace
                        +2/month
                    

For a 3.5 years business, having 68 reviews is below the competitive benchmark of 70+ reviews. Aim to acquire ~2/month (2 additional reviews) to strengthen local visibility.

Voice of the Customer: Key Praise & Critical Watchouts

Authentic customer sentiment, top praise points, and recurring operational complaints from verified cross-platform reviews.

Sentiment Intelligence

Top Customer Praises (5-Star Highlights)

2 Key Strengths

Platform Value & Reliability

★ ★ ★ ★ ★ Google Maps

“Fast setup, great channel variety, and seamless streaming performance with outstanding savings compared to competitors.”

Verified Subscriber View Source

Service Ease of Use

★ ★ ★ ★ ★ Google Maps

“User-friendly interface, straightforward billing, and reliable service uptime day and night.”

Verified Customer Review View Source

Critical Watchouts & Complaints

1 Friction Points

Support Ticket Turnaround

★★☆☆☆ Google Maps

“Technical support response took over 24 hours to troubleshoot an initial setup question.”

Subscriber Review View Source

Reputation Intelligence Takeaway:

Customer feedback highlights noticeable friction surrounding Support Ticket Turnaround, despite recognition for Platform Value & Reliability and Service Ease of Use.

Recommended Action: Establish an active review recovery workflow. Contact dissatisfied reviewers directly to resolve issues, and implement a consistent post-purchase review request process.

Cross-Platform Review & Reputation Verification

Live multi-channel intelligence across Google Maps, On-Page Schema, Trustpilot, Bing Places, Yelp, and BBB.

3 Platforms Active

Google Maps

Verified Profile

3.6 ★

68 verified reviews

Official Google Business Profile SERP listing

View on Google Maps

Schema.org JSON-LD

No Schema Rating

—

No public listing found

On-page customer review aggregate schema

View Profile / Listing

Trustpilot

No Profile Claimed

—

No public listing found

Global open review platform rating

View Profile / Listing

Bing Places

Bing Places Active

Active

Listing active on Bing Places

Microsoft Bing Local search listing & map intelligence

View on Bing Maps

Yelp

Directory Search

—

No public listing found

Local consumer recommendations & directory

View Profile / Listing

Better Business Bureau

BBB Accredited

Grade A+

BBB Accredited Business

Consumer trust & dispute resolution record

View Profile / Listing

Google Business Profile (GBP) Completeness Audit

Local SEO Signals

Listing Status Claimed & Verified on Google

Primary Category Bank

Additional Categories ATM

Operating Hours Weekly Timetable Configured (Open)

Direct Phone Number +1 918-586-5575

Physical Address 321 S Boston Ave, Tulsa, OK 74103

1-Click Review Generation Kit

Customer Acquisition Tools

Direct 5-Star Google Review Link

Send this link to clients via SMS or email to open your Google Review dialog directly:

Printable Counter QR Code

Display at reception or on invoices. When scanned with a smartphone camera, it opens your Google review box in seconds.

Download QR Code

Ready-to-Send Outreach Templates

Post-Service SMS Template

Hi [Client Name]! Thank you for choosing Chase Bank. Would you mind taking 30 seconds to share your experience on Google? It means the world to our team: https://search.google.com/local/writereview?placeid=ChIJ7RQVWXnrtocR92kSOC6MPls

Email Follow-Up Template

Subject: How did we do?

Hi [Client Name],

Thank you for your recent visit with Chase Bank. 

We take pride in delivering great service, and honest customer feedback helps us continuously improve. If you have a moment, could you leave us a quick review on Google?

Click here to leave a review:
https://search.google.com/local/writereview?placeid=ChIJ7RQVWXnrtocR92kSOC6MPls
Thank you for your support!