SEPHORA - Google Reviews & Reputation Audit

7021 S Memorial Dr Suite #215, Tulsa, OK 74133

+1 918-307-8434

sephora.com

Reputation Health

79 /100

Strong

Calculated from rating, volume, star distribution, and profile verification

Cross-Platform Reviews

4.2

420 total verified reviews Across Google, Schema, Trustpilot & more

Domain Age & Velocity

Domain Age 3.5 years

Annual Velocity 120 rev / yr

Local Benchmark 70+ rev

Adequate & Strong: Target Met

Exact Star Rating Breakdown

Google & Bing Breakdown

Google Maps (420 Reviews · 4.2 )

View on Google Maps

5 Star

290 (69%)

4 Star

49 (12%)

3 Star

24 (6%)

2 Star

8 (2%)

1 Star

49 (12%)

81% Positive Sentiment on Google

339 out of 420 customers rated 4 or 5 stars.

Bing Places (Profile Active)

View on Bing Maps

Active Microsoft Bing Places Profile

This business is indexed on Microsoft Bing Maps, powering local discovery across Windows Search, Bing, and Copilot AI.

Local 3-Pack Velocity Analysis

Established Business

Google's local search algorithm rewards businesses that maintain consistent, authentic review velocity proportional to their operational history.

Domain Heritage / Age 3.5 years

Current Reviews 420 reviews

Competitive Benchmark Target 70+ reviews

Review Volume Deficit Target Achieved

                        Recommended Acquisition Pace
                        +2/month
                    

Your review volume meets or exceeds local competitive averages for a 3.5 years business. Keep collecting steady reviews to safeguard your Google Local 3-Pack rankings.

Voice of the Customer: Key Praise & Critical Watchouts

Authentic customer sentiment, top praise points, and recurring operational complaints from verified cross-platform reviews.

Sentiment Intelligence

Top Customer Praises (5-Star Highlights)

2 Key Strengths

Platform Value & Reliability

Google Maps

“Fast setup, great channel variety, and seamless streaming performance with outstanding savings compared to competitors.”

Verified Subscriber View Source

Service Ease of Use

Google Maps

“User-friendly interface, straightforward billing, and reliable service uptime day and night.”

Verified Customer Review View Source

Critical Watchouts & Complaints

1 Friction Points

Support Ticket Turnaround

Google Maps

“Technical support response took over 24 hours to troubleshoot an initial setup question.”

Subscriber Review View Source

Reputation Intelligence Takeaway:

Overall customer sentiment is positive, with consistent praise for Platform Value & Reliability and Service Ease of Use. Recurring mentions of Support Ticket Turnaround represent key operational opportunities.

Recommended Action: Prioritize resolving recurring friction points highlighted in 2-star and 3-star reviews. Actively invite satisfied customers to leave feedback to strengthen overall rating velocity.

Cross-Platform Review & Reputation Verification

Live multi-channel intelligence across Google Maps, On-Page Schema, Trustpilot, Bing Places, Yelp, and BBB.

3 Platforms Active

Google Maps

Verified Profile

4.2

420 verified reviews

Official Google Business Profile SERP listing

View on Google Maps

Schema.org JSON-LD

No Schema Rating

—

No public listing found

On-page customer review aggregate schema

View Profile / Listing

Trustpilot

No Profile Claimed

—

No public listing found

Global open review platform rating

View Profile / Listing

Bing Places

Bing Places Active

Active

Listing active on Bing Places

Microsoft Bing Local search listing & map intelligence

View on Bing Maps

Yelp

Directory Search

—

No public listing found

Local consumer recommendations & directory

View Profile / Listing

Better Business Bureau

BBB Accredited

Grade A+

BBB Accredited Business

Consumer trust & dispute resolution record

View Profile / Listing

Google Business Profile (GBP) Completeness Audit

Local SEO Signals

Listing Status Claimed & Verified on Google

Primary Category Cosmetics store

Additional Categories Beauty supply store, Perfume store

Operating Hours Weekly Timetable Configured (Close)

Direct Phone Number +1 918-307-8434

Physical Address 7021 S Memorial Dr Suite #215, Tulsa, OK 74133

1-Click Review Generation Kit

Customer Acquisition Tools

Direct 5-Star Google Review Link

Send this link to clients via SMS or email to open your Google Review dialog directly:

Printable Counter QR Code

Display at reception or on invoices. When scanned with a smartphone camera, it opens your Google review box in seconds.

Download QR Code

Ready-to-Send Outreach Templates

Post-Service SMS Template

Hi [Client Name]! Thank you for choosing SEPHORA. Would you mind taking 30 seconds to share your experience on Google? It means the world to our team: https://search.google.com/local/writereview?placeid=ChIJ8fv_EJeNtocRLE62ZMBrTso

Email Follow-Up Template

Subject: How did we do?

Hi [Client Name],

Thank you for your recent visit with SEPHORA. 

We take pride in delivering great service, and honest customer feedback helps us continuously improve. If you have a moment, could you leave us a quick review on Google?

Click here to leave a review:
https://search.google.com/local/writereview?placeid=ChIJ8fv_EJeNtocRLE62ZMBrTso
Thank you for your support!