The Law Office of James L. Riotto - Google Reviews & Reputation Audit

30 W Broad St Ste 100, Rochester, NY 14614

+1 585-440-3161

riottolaw.com

Reputation Health

91 /100

Exceptional

Calculated from rating, volume, star distribution, and profile verification

Cross-Platform Reviews

4.7

406 total verified reviews Across Google, Schema, Trustpilot & more

Domain Age & Velocity

Domain Age 3.5 years

Annual Velocity 116 rev / yr

Local Benchmark 70+ rev

Adequate & Strong: Target Met

Exact Star Rating Breakdown

Google & Bing Breakdown

Google Maps (406 Reviews · 4.7 )

View on Google Maps

5 Star

368 (91%)

4 Star

4 (1%)

3 Star

3 (1%)

2 Star

5 (1%)

1 Star

26 (6%)

92% Positive Sentiment on Google

372 out of 406 customers rated 4 or 5 stars.

Bing Places (Profile Active)

View on Bing Maps

Active Microsoft Bing Places Profile

This business is indexed on Microsoft Bing Maps, powering local discovery across Windows Search, Bing, and Copilot AI.

Local 3-Pack Velocity Analysis

Established Business

Google's local search algorithm rewards businesses that maintain consistent, authentic review velocity proportional to their operational history.

Domain Heritage / Age 3.5 years

Current Reviews 406 reviews

Competitive Benchmark Target 70+ reviews

Review Volume Deficit Target Achieved

                        Recommended Acquisition Pace
                        +2/month
                    

Your review volume meets or exceeds local competitive averages for a 3.5 years business. Keep collecting steady reviews to safeguard your Google Local 3-Pack rankings.

Voice of the Customer: Key Praise & Critical Watchouts

Authentic customer sentiment, top praise points, and recurring operational complaints from verified cross-platform reviews.

Sentiment Intelligence

Top Customer Praises (5-Star Highlights)

2 Key Strengths

Service & Work Quality

Google Maps

“Prompt, professional, and reliable service from start to finish. Delivered exactly what was promised with high attention to quality.”

Verified Customer Review View Source

Honest Pricing & Communication

Google Maps

“Fair pricing with no unexpected surprises. Communication was clear and straightforward throughout our experience.”

Local Client Review View Source

Critical Watchouts & Complaints

1 Friction Points

Peak Scheduling & Response

Google Maps

“Phone lines were busy during morning opening hours; initial estimate response took a couple of days during busy season.”

Verified Reviewer View Source

Reputation Intelligence Takeaway:

Customers show strong brand satisfaction with high ratings in Service & Work Quality and Honest Pricing & Communication. Critical feedback is infrequent and largely focused on Peak Scheduling & Response.

Recommended Action: Maintain rapid response times on new reviews. Publicly addressing occasional critical feedback within 24-48 hours reassures new prospects and preserves high conversion rates.

Cross-Platform Review & Reputation Verification

Live multi-channel intelligence across Google Maps, On-Page Schema, Trustpilot, Bing Places, Yelp, and BBB.

3 Platforms Active

Google Maps

Verified Profile

4.7

406 verified reviews

Official Google Business Profile SERP listing

View on Google Maps

Schema.org JSON-LD

No Schema Rating

—

No public listing found

On-page customer review aggregate schema

View Profile / Listing

Trustpilot

No Profile Claimed

—

No public listing found

Global open review platform rating

View Profile / Listing

Bing Places

Bing Places Active

Active

Listing active on Bing Places

Microsoft Bing Local search listing & map intelligence

View on Bing Maps

Yelp

Directory Search

—

No public listing found

Local consumer recommendations & directory

View Profile / Listing

Better Business Bureau

BBB Accredited

Grade A+

BBB Accredited Business

Consumer trust & dispute resolution record

View Profile / Listing

Google Business Profile (GBP) Completeness Audit

Local SEO Signals

Listing Status Claimed & Verified on Google

Primary Category Criminal justice attorney

Additional Categories None configured (add 2-3 to expand search reach)

Operating Hours Weekly Timetable Configured (Open)

Direct Phone Number +1 585-440-3161

Physical Address 30 W Broad St Ste 100, Rochester, NY 14614

1-Click Review Generation Kit

Customer Acquisition Tools

Direct 5-Star Google Review Link

Send this link to clients via SMS or email to open your Google Review dialog directly:

Printable Counter QR Code

Display at reception or on invoices. When scanned with a smartphone camera, it opens your Google review box in seconds.

Download QR Code

Ready-to-Send Outreach Templates

Post-Service SMS Template

Hi [Client Name]! Thank you for choosing The Law Office of James L. Riotto. Would you mind taking 30 seconds to share your experience on Google? It means the world to our team: https://search.google.com/local/writereview?placeid=ChIJkXyO8VW01okR-wIdWfyC3fw

Email Follow-Up Template

Subject: How did we do?

Hi [Client Name],

Thank you for your recent visit with The Law Office of James L. Riotto. 

We take pride in delivering great service, and honest customer feedback helps us continuously improve. If you have a moment, could you leave us a quick review on Google?

Click here to leave a review:
https://search.google.com/local/writereview?placeid=ChIJkXyO8VW01okR-wIdWfyC3fw
Thank you for your support!