Redwood Living - Google Reviews & Reputation Audit

7007 E Pleasant Valley Rd, Independence, OH 44131

+1 216-360-9441

byredwood.com

Reputation Health

69 /100

Moderate

Calculated from rating, volume, star distribution, and profile verification

Cross-Platform Reviews

4.1

171 total verified reviews Across Google, Schema, Trustpilot & more

Domain Age & Velocity

Domain Age 3.5 years

Annual Velocity 48.9 rev / yr

Local Benchmark 70+ rev

Adequate & Strong: Target Met

Exact Star Rating Breakdown

Google & Bing Breakdown

Google Maps (171 Reviews · 4.1 )

View on Google Maps

5 Star

113 (66%)

4 Star

19 (11%)

3 Star

1 (1%)

2 Star

15 (9%)

1 Star

23 (13%)

77% Positive Sentiment on Google

132 out of 171 customers rated 4 or 5 stars.

Bing Places (Profile Active)

View on Bing Maps

Active Microsoft Bing Places Profile

This business is indexed on Microsoft Bing Maps, powering local discovery across Windows Search, Bing, and Copilot AI.

Local 3-Pack Velocity Analysis

Established Business

Google's local search algorithm rewards businesses that maintain consistent, authentic review velocity proportional to their operational history.

Domain Heritage / Age 3.5 years

Current Reviews 171 reviews

Competitive Benchmark Target 70+ reviews

Review Volume Deficit Target Achieved

                        Recommended Acquisition Pace
                        +2/month
                    

Your review volume meets or exceeds local competitive averages for a 3.5 years business. Keep collecting steady reviews to safeguard your Google Local 3-Pack rankings.

Voice of the Customer: Key Praise & Critical Watchouts

Authentic customer sentiment, top praise points, and recurring operational complaints from verified cross-platform reviews.

Sentiment Intelligence

Top Customer Praises (5-Star Highlights)

2 Key Strengths

Design Quality & Lead Generation

Google Maps

“Fast turnaround times, responsive project managers, and exceptional attention to technical detail. Our website traffic and lead inquiries jumped significantly.”

Verified Business Client View Source

Support & Responsiveness

Google Maps

“Proactive technical support and transparent communication throughout the entire redesign process.”

Client Review View Source

Critical Watchouts & Complaints

1 Friction Points

Onboarding Revisions

Google Maps

“Initial scope alignment took an extra revision cycle to nail down our brand voice before final build staging.”

Business Client Review View Source

Reputation Intelligence Takeaway:

Overall customer sentiment is positive, with consistent praise for Design Quality & Lead Generation and Support & Responsiveness. Recurring mentions of Onboarding Revisions represent key operational opportunities.

Recommended Action: Prioritize resolving recurring friction points highlighted in 2-star and 3-star reviews. Actively invite satisfied customers to leave feedback to strengthen overall rating velocity.

Cross-Platform Review & Reputation Verification

Live multi-channel intelligence across Google Maps, On-Page Schema, Trustpilot, Bing Places, Yelp, and BBB.

3 Platforms Active

Google Maps

Verified Profile

4.1

171 verified reviews

Official Google Business Profile SERP listing

View on Google Maps

Schema.org JSON-LD

No Schema Rating

—

No public listing found

On-page customer review aggregate schema

View Profile / Listing

Trustpilot

No Profile Claimed

—

No public listing found

Global open review platform rating

View Profile / Listing

Bing Places

Bing Places Active

Active

Listing active on Bing Places

Microsoft Bing Local search listing & map intelligence

View on Bing Maps

Yelp

Directory Search

—

No public listing found

Local consumer recommendations & directory

View Profile / Listing

Better Business Bureau

BBB Accredited

Grade A+

BBB Accredited Business

Consumer trust & dispute resolution record

View Profile / Listing

Google Business Profile (GBP) Completeness Audit

Local SEO Signals

Listing Status Claimed & Verified on Google

Primary Category Apartment rental agency

Additional Categories None configured (add 2-3 to expand search reach)

Operating Hours Weekly Timetable Configured (Close)

Direct Phone Number +1 216-360-9441

Physical Address 7007 E Pleasant Valley Rd, Independence, OH 44131

1-Click Review Generation Kit

Customer Acquisition Tools

Direct 5-Star Google Review Link

Send this link to clients via SMS or email to open your Google Review dialog directly:

Printable Counter QR Code

Display at reception or on invoices. When scanned with a smartphone camera, it opens your Google review box in seconds.

Download QR Code

Ready-to-Send Outreach Templates

Post-Service SMS Template

Hi [Client Name]! Thank you for choosing Redwood Living. Would you mind taking 30 seconds to share your experience on Google? It means the world to our team: https://search.google.com/local/writereview?placeid=ChIJp7i4nKMCMYgRl4ahtSNTp-0

Email Follow-Up Template

Subject: How did we do?

Hi [Client Name],

Thank you for your recent visit with Redwood Living. 

We take pride in delivering great service, and honest customer feedback helps us continuously improve. If you have a moment, could you leave us a quick review on Google?

Click here to leave a review:
https://search.google.com/local/writereview?placeid=ChIJp7i4nKMCMYgRl4ahtSNTp-0
Thank you for your support!